The page which outlines all of your delivery details. Please check carefully to ensure that Juul at Home has your home gift order correctly. We look forward to shortly despatching all of your wonderful lifestyle accessories and goodies.
We offer worldwide shipping on all orders.
Free shipping on all orders over £40
UK standard shipping – small £2.95, medium to large £4.95
European shipping – £10.95
Worldwide shipping – £13.50
Dispatch and Delivery Times
All of our shipping tends to be via Hermes or Parcel to Go. We will provide you with a tracking reference as soon as the courier has been booked and this will be sent as a note with your final order invoice confirmation.
Our aim is to get your orders to you as quickly and efficiently as possible – within 3-5 days in the UK; within 7 days Europe; within 10 days Worldwide.
If you live locally to Juul at Home and would prefer to pick up your order from our shop in Ilfracombe, simply add the coupon code COLLECT at the checkout.
Any problems at all, or if the delivery showing is incorrect, please call 07825 771852 and we can sort it all out for you.
The Finishing Touch from Juul at Home
As a small business, our team at Juul at Home love to put together your parcel with care. Each order will include a card inscribed with a unique message, perfectly packaged as a gift to yourself or a friend. If you would like a particular message, or to send direct to your friend, all wrapped and ready, please contact us and we can arrange that for you.
During the festive shopping period between mid – November to December we become very busy, which may result in longer processing times for orders and delivery. Please allow for this when placing your order.
Christmas delivery cut off dates:
Standard UK shipping – Midday 19th December
Next Day Shipping – Midnight 22nd December
Although we will do everything we can to make sure you receive your items in-time for wrapping, Hermes, Parcel to Go, UPS, are responsible for your order once it parts ways with us at the warehouse. As with every year, they do experience exceptionally high volumes of post which may add onto your delivery time. Please be patient with our wonderful posties and allow extra time during this period.
If you have a query about your order you can contact our customer service team Monday – Friday using the email email@example.com Please include your order number in the message. Please note that during busy periods it can take the team up to 48 hours to respond to any queries.